SUPPORT

How can we help?

How does Maestria work?

Each session, Maestria crafts an original piece for you — paired with a story, sheet music, and a falling-notes guide to follow along. Play at your own pace, whenever you return.

I can't play a piece / audio won't load

Try closing and reopening the app. If the issue continues, check your internet connection — pieces are prepared in the moment and require a connection to load fully. If it still doesn't work, reach out below with your account email and we'll look into it.

How do I manage or cancel my subscription?

Subscriptions are managed through the App Store. Open Settings → [Your Name] → Subscriptions on your device to view, change, or cancel.

How do I delete my account?

You can delete your account at any time from Profile → Delete account inside the app. This permanently removes your account and compositions.


STILL NEED HELP

Write to us at support@maestria.app and we'll get back to you.